RETURNS: If you are not satisfied with your product we offer a store credit for total amount. Product must be return unworn (lace untarnished) within 7 days of delivery. WE WILL NOT DO ANY REMAKES, REVISIONS, RETURNS  DUE TO INCORRECT SELECTIONS ON ORDERS (SIZE ERRORS, INCORRECT PARTING, COLOR CHOICE,  To start a return, you can contact us at customercare@eleven11extensions.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.